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Got A Problem? Tell Michelle: Big Refunds

By Clip Syndicate
Got A Problem? Tell Michelle: Big Refunds. Video: Got A Problem? Tell Michelle: Big Refunds
Got A Problem? Tell Michelle: Big Refunds. Thu, 18 May 2017 01:30:31 +0000 Got A Problem? Tell Michelle: Big Refunds Got A Problem? Tell Michelle: Big Refunds. KLAS Las Vegas, NV benefits are lifelines for many people. so when they suddenly stop... it can be scary. ((christianne klein)) >> and to get them back ... you might need consumer advocate michelle mortensen on your side. she joins us now with how she helped two local women with their battle. ((michelle mortensen)) solving problems for the people of southern nevada is the primary focus of this consumer unit. and recently .. two women had big problems with getting their social security benefit paid out. sandra despiganovicz ... had been waiting for months and months for her social security payments to come in the mail. she qualified for the payments in 2015 ... but social security didn't start paying her until 2016. but they never paid out her back pay. sandra says countless phone calls and trips to the social security office resulted in nothing... but being told it should take another 60-90 days for answers. ((sandra: 38.02 finally i was just out of my wits end when i sent you an email cause i've seen the investigative stuff that you do and i was like she'll get me results. i know she will. )) ((michelle mortensen)) we presented sandra's case to the social security public relation's office ... and within a day ... sandra got an a call from them. within a week. she had a check for 24 thousand dollars. the full amount of back pay she was due. ((sandra: 40.00 i: oh it's a godsend. i tried to do it by myself and i couldn't. so i was touched that you took that time.////////// 40:40 and to have someone like you out there that i can trust with my personal information and that will advocate for me for just the general person it's a miracle. you really did help me and i appreciate it. )) ((michelle mortensen)) >> we also had the chance to help another person with their social security back pay. johnna fick was due $45,000. we also called social security for her .. and got her a check in about a weeks time, as well. so all in all ... we we're able to refund viewers 69 thousand dollars this week alone ... bringing our total refunds too ... 1.3 million ((weather toss)) <<<

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